Communication with Camptoo was timely and clear. Camptoo has offered us a credit for the days we did not use because of the coronavirus, but we have not received a confirmation of this yet.
How to hire a motorhome or caravan with Camptoo
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking (with a maximum of $600) via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security bond
You have to authorize the security bond the latest two days before your departure. The security bond can vary from vehicle to vehicle and you'll find the $-amount for the bond in the insurance section of the listing. If nothing happens during the trip, the security bond will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
Cancellation
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
User experiences
Our travellers about Camptoo
Bruce About Camptoo
Apr 2020
Phil Rose About Camptoo
Mar 2020
Hiring a camper with Camptoo was easy, even thou we had a hick-up with the initial camper we had booked, Camptoo swung it around and we were sorted with a new camper, Angelina, which worked out perfect. No stress, the communication was great and Camptoo got things sorted quickly and efficiently. We were very happy with their service. The only thing they might like to look at is indicate the insurance costs earlier in the booking process but that's about it. Many thanks
Rose About Camptoo
Mar 2020
I have hired a few vans in the past and Luke’s van is by far the best. It is such a great setup that makes driving and camping for long periods of time so easy. Luke is an amazing help, he was always contactable, friendly and helpful. I would love to come back again to further experience WA in one of Luke’s Van’s
Our travellers about their hosts
Frank About the camper from Luke
Jun 2020
From the moment we sent our first message until we returned Willis at the end of our trip we found Luke to be prompt, super friendly and very helpful which made the whole rental experience so easy. We loved Willis, he was comfortable to drive and was stocked with everything we needed, we just loaded up our clothes and food and we were on the road. The solar panel and battery back up was perfect for free camping and provided us with power the whole time and we found the bed spacious and comfy. Thanks Luke, we are looking forward to tripping with Willis again one day soon!
Phil About the camper from Luke
Jun 2020
I found Luke to be very informative in a friendly manner, the communication leading up to the hire was excellent and kept me up to date The van was in great condition, I have have no hesitation in recommending Luke to anyone needing a camper
Shaun About the camper from Rob
May 2020
Rob's camper van was perfect. Hassle free pick-up and the van was super clean and ready. It's equipped with everything you need including a good sized fridge, microwave plenty water and gas. We got a good demo of how everything worked, followed up by pdf instructions emailed to us for during the trip. We did have a few questions getting set up when we arrived at our destination but Rob is a great guy and couldn't have been more helpful and supported us whenever we needed. I would fully recommend Rob and his motorhome.