Absolutely fantastic time, Camptoo just need to be more clearer for the Insurance required and other costs to pay rather than just the rental costs. Give the Renter more time to know of extra costs prior to holiday start date.
How to hire a motorhome or caravan with Camptoo
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking (with a maximum of $600) via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security bond
You have to authorize the security bond the latest two days before your departure. The security bond can vary from vehicle to vehicle and you'll find the $-amount for the bond in the insurance section of the listing. If nothing happens during the trip, the security bond will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
Our travellers about Camptoo
Dale About Camptoo
Brian About Camptoo
The rental and search functions were easy to use and generally easy to follow. We had a bit of confusion about the bond and additional insurance but it was not an issue in the end.
Julie About Camptoo
the process was straightforward and easy to follow via the website, and when I had to contact the Australian representative to clarify a few things my call was returned promptly. Good service by all.
Our travellers about their hosts
John About the camper from Spencer
Motorhome immaculately presented, easy to drive and surprisingly economical. Fantastic handover, no issues whatsoever with the hire and deposit promptly returned - overall a fantastic van and fantastic owners. Cant rate highly enough.
Pamela About the camper from Carol & Ian
We cannot fault either the van or the service from Ian and Carol. From explaining everything when we arrived to answering any questions we had they were first class! The van has everything you need. Even the dreadful Scottish Weather didn’t dampen our trip. We would most definitely recommend this van. The beds are very comfy and quite big! Our dog Stan even had his own spot under the table while we travelled and we could secure his seatbelt from there also. Thank you Ian and Carol! I have no doubt there is a high chance we’ll be back in touch next year!
Jim About the camper from Richard
Thank you for being so helpful with this, our first, rental of any camper. The van was great to drive and very comfortable for us both. The facilities in the van - especially the bed, are first class. We will probably hire a larger van for our next trip as we continue to research which model we may eventually buy.