This video gives you a step-by-step guide on the ways in which you can upload the transfer form and surcharges. This includes
- Timeline for transfer form to be uploaded to Camptoo at the conclusion of a reservation
- What needs to be completed on the transfer form at booking departure and pick up
- Examples of declaring surcharges to a renter
- Supporting documentation that is needed when declaring a surcharge
- How to report damage and submit claim documents to Camptoo
For additional support on this subject you may want to look in our Help Center.
What do I have to do on the pick-up day?
What do I have to do when the traveller returns the vehicle?
What are surcharges?
Who is responsible for fines, fees and tickets?
What can I do if there is damage but I don’t know the costs yet?
Still not managed to answer your questions? No problem, you can contact us at firstname.lastname@example.org or call us on 03 9988 6111 for more information and assistance.
Camptoo Support Team
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